Growth Collective Privacy Notice

1. How We Manage Your Data

Growth Collective is committed to protecting your personal information and managing it in accordance with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws.

  • Data Controller: Growth Collective is the organisation responsible for determining how your personal data is collected and used.

  • Data Processor: We may work with trusted third-party service providers (data processors) to process data on our behalf. These providers are bound by strict contractual obligations to handle your data securely and only according to our instructions.

You, as the Data Subject, have a set of rights under the GDPR, and we aim to make it easy for you to exercise them.

We retain your data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. You can request deletion of your data (“the right to erasure”) at any time.

2. What Information We Collect

Depending on how you interact with us, we may collect and process the following types of personal information:

  • Website usage information: such as IP address, browser type, referring site, length of visit and pages viewed (via cookies and analytics tools).

  • Newsletter subscriptions: your name and email address when you sign up to receive updates from us.

  • Enquiries or feedback: any details you choose to provide when you contact us through our website forms or email.

  • Online chat or support tools: if enabled, chat transcripts, IP address, and any information you voluntarily share.

We only collect personal data that you voluntarily provide, or that is necessary to deliver our services.

3. Cookies

Cookies are small text files placed on your device when you visit our website. They help us:

  • Improve website functionality and performance

  • Understand how visitors use our site

  • Personalise your browsing experience

We use both necessary cookies (required for the website to function) and optional cookies (for analytics or marketing purposes).
Optional cookies are only stored with your explicit consent, which you can withdraw at any time.

For more details, please see our [Cookie Policy].

4. Email Newsletters

When you sign up for our newsletter, we collect your name and email address with your consent.
We use reputable third-party platforms (such as Mailchimp) to manage and send our newsletters.

You can unsubscribe from our mailing list at any time by clicking the “unsubscribe” link in any email or contacting us directly at hello@growthcollective.org.uk.

Even after unsubscribing, we may retain minimal contact information to ensure you are not accidentally re-added to our mailing list.

5. Enquiries and Feedback

If you contact Growth Collective via our website forms or email, we’ll only use your information to respond to your enquiry and improve our services.

Your messages are processed under the lawful basis of consent. You can withdraw that consent at any time by emailing hello@growthcollective.org.uk.

6. Use of Data Processors

We use a small number of trusted service providers to operate our website and related systems. These may include:

  • Website hosting and CMS: WordPress or equivalent

  • Analytics: Google Analytics

  • Email marketing: Mailchimp or ConvertKit

    All our data processors are required to keep your information secure and only process it according to our written instructions.

7. Disclosures

We may disclose your personal information only:

  • If required to do so by law

  • In connection with legal proceedings

  • To protect our legal rights or defend against claims

We will never sell or share your personal information with third parties for marketing purposes.

8. Security of Your Data

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

While we take all appropriate precautions, no data transmission over the internet can be guaranteed to be 100% secure. We therefore cannot guarantee the absolute security of any information transmitted electronically.

9. Your Rights

Under the UK GDPR, you have the following rights:

  1. Right to access – Request a copy of the data we hold about you.

  2. Right to rectification – Correct any inaccurate or incomplete data.

  3. Right to erasure – Ask us to delete your data (“the right to be forgotten”).

  4. Right to restrict processing – Limit how we use your data.

  5. Right to data portability – Request your data in a structured format.

  6. Right to object – Object to how we process your data.

  7. Rights in relation to automated decision making and profiling.

If you wish to exercise any of these rights, please email us at hello@growthcollective.org.uk.

If you are unhappy with how we handle your data, you can lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/make-a-complaint

10. Updates to This Privacy Notice

We may update this notice occasionally to reflect changes in our practices or legal requirements.
The latest version will always be available on this page, with the effective date noted above.

11. Contact Us

If you have any questions about this Privacy Notice or how we handle your data, please contact:

Data Protection Officer
Growth Collective
Email address: hello@growthcollective.org.uk